Front Office Manager (Admission & Cashier) - Leading Healthcare Facility

Join Altius Hospital, a premier healthcare institution in Jakarta Barat, as a Front Office Manager (Admission & Cashier). In this pivotal role, you will lead our patient admission and financial transaction processes, ensuring seamless, efficient, and patient-centered care. As the face of our hospital, you will be the first point of contact for patients, visitors, and staff, providing exceptional service and guidance. With a team of dedicated professionals, you will streamline operations, enhance patient satisfaction, and contribute to the overall success of our healthcare facility.

At Altius Hospital, we are committed to delivering high-quality healthcare services to our community. As a Front Office Manager (Admission & Cashier), you will play a crucial role in maintaining the hospital's reputation for excellence. You will be responsible for managing the admission process, handling patient inquiries, and overseeing cashier operations to ensure accurate and timely financial transactions. With your leadership and expertise, you will help create a welcoming and efficient environment for both patients and staff.

If you are a seasoned professional in healthcare administration with a proven track record in front office management, we invite you to join our team at Altius Hospital. In this role, you will have the opportunity to make a meaningful impact on the lives of our patients while contributing to the growth and success of our healthcare institution.

📋 Tanggung Jawab Pekerjaan

• Manage and oversee the patient admission process, ensuring accurate and timely registration of patients.
• Handle patient inquiries and provide exceptional service to enhance patient satisfaction.
• Oversee cashier operations, including billing, collections, and financial transactions.
• Coordinate with various departments to ensure smooth and efficient hospital operations.
• Maintain accurate and up-to-date records of patient information and financial transactions.
• Train and mentor front office staff to ensure high standards of service and efficiency.
• Implement and enforce hospital policies and procedures related to front office operations.
• Collaborate with the hospital management team to identify areas for improvement and implement innovative solutions.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Healthcare Administration, or a related field.
• Minimum of 5 years of experience in front office management, preferably in a healthcare setting.
• Proven track record of managing patient admission and cashier operations with a focus on efficiency and accuracy.
• Strong leadership and communication skills, with the ability to work effectively with patients, visitors, and staff.
• Proficiency in using hospital management software, such as Epic, Cerner, or similar systems.
• Knowledge of healthcare regulations, policies, and best practices.
• Ability to work in a fast-paced, high-pressure environment and manage multiple tasks simultaneously.
• Strong organizational and problem-solving skills, with the ability to think critically and make sound decisions.

🛠️ Keahlian

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